Featured · Marketing
How digital loyalty lifts the average basket by 15%
Why customers on a wallet loyalty card spend more and come back more often than with a paper card — and what that changes in practice for your shop.
Advice, tactics and lessons from the counter, to help independent shops bring their customers back.
Featured · Marketing
Why customers on a wallet loyalty card spend more and come back more often than with a paper card — and what that changes in practice for your shop.
Tips
Practical, low-effort strategies to build genuine customer loyalty — without a big marketing budget or complicated software.
Beauty
Your clients already come back every two or three weeks. A digital loyalty card turns that habit into something you can see and act on — no forgotten card, no hardware, no extra work at the desk.
Guide
The mechanic hasn't aged: nine coffees, the tenth free. The cardstock has. The same counter, living in the phone, keeps what works and removes what gets in the way.
Tutorial
Put a real Apple Wallet loyalty card in your customers' phones — no developer, no hardware, and nothing for them to install. Here are the five steps, in order.
Restaurants
Fill your tables without cheapening your menu — reward the visit rather than the amount spent, and bring back the ones drifting away.
Guide
How to replace the paper stamp card with a digital one in Google Wallet or Apple Wallet — no app to install, no special hardware, and no IT budget.
Technology
How your customers use these apps that are already on their phone, and what that means for your shop.
Tips
Simple things you can do to fill a Tuesday afternoon, without slashing your prices or pestering anyone.
Strategy
Lost, left at home, falling apart — the paper card frustrates your customers and keeps you from knowing anything about them.
Tutorial
You don't need to be comfortable with technology. Here is what to do, from the first screen to the first customer.
Marketing
The free coffee is a classic and it works. Here are nine other ideas, and above all what sets them apart from a discount.
Comparison
Wallet, dedicated app, shared platform or good old cardboard — an honest comparison of the four approaches, what each one really costs and who it is for.